ACCESSIBILITY

What are the provisions for those with disabilities at The Bideford New Year’s Eve Celebrations?

All disability is individual and therefore The Bideford Festivals Committee will try to respond individually to each visitor by providing a designated Spectator Assistance Volunteer to aid in the movement of persons throughout the site. We endeavour to provide a high standard of accessible facilities for all visitors and spectators with a disability, including those using a wheelchair.

How do I get access to Spectator Assistance?

Our Spectator Assistant and volunteer ‘Access Buddies’ will be situated near to the South Gate (as shown on the map) and at various locations around the site, or by asking for assistance from one of our Marshals who will be in attendance on the day.

Please advise us if you have any specific requirements as soon as possible, if you have either a physical or sensory disability, or any issues regarding access. Please contact our Spectator Assistance Coordinator, Pauline Davies on +44(0)1237 459074 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

I have a blue badge. Where do I park?

For blue badge holders there will be dedicated bays at Bank End, The Pill and Bridge Street car parks with minimum walking distance to The Quay itself. Please refer to the main site map for details on how to find blue badge parking at the event, taking note of how the road closures might affect your ability to access the various car parks.

I am a wheelchair user. Where do I park?

There will be a designated disabled car park close to the main event location, spaces are very limited and offered on a first come, first served basis. You will need to obtain a pass from our Spectator Assistance Coordinator, contact details as above, you or your driver will need to access the wheelchair user only car park. Access to the park will be from the South Gate as shown on the map. You will be sent your parking pass with all the information you’ll need to access the parking area, along with a pass for you and your party to access the VIP area next to the main sound stage on The Quay.

What facilities are on site for those with disabilities?

There will be disabled toilets located on The Quay and at all Public Areas throughout the event as shown on the map.

All public facilities on The Quay are on the flat and easily wheelchair accessible throughout the entire site. Most of the attractions coming onto The Quay are wheelchair accessible and if you are not sure, please ask one of our ‘Access Buddies’ who will be situated throughout the site on the day of the event.

We welcome All Assistance Dogs

Visitors with Assistance Dogs, (hearing dogs, guide dogs etc.,) will be welcome at all our events. We ask that you keep your assistance dog on the lead while at the event.

Further Information:

For further information, please contact Pauline Davies +44(0)1237 459074 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

ADMISSION

While the majority of the events are ticket free in Bideford on New Year’s Eve, the children’s New Year’s Eve party located in the Pannier Market is a ticket only event. Tickets will be available to order online shortly, or will be available on the day. Please note that space is limited and when all the tickets have gone, the organisers reserve the right to refuse entry for reasons of health & safety. Specific details can be found on the main event listing (hyperlink to Facebook Event Page) NB. Visitors to the children’s New Year’s Eve party will not be able to re-enter the location once they have left.

ATMs/CASH POINTS

There are a number of banks and cash machines located on The Quay and throughout the Town as well. For more detailed information and for directions to the cash machines, please feel free to use this external website, inputting Bideford into the Place name for more information. http://www.link.co.uk/ATMLocator/Pages/ATMLocator.aspx

ALCOHOL

The Bideford Festivals Committee in conjunction with Safer North Devon has a strict policy on visitors coming into Bideford carrying any beverages contained within a glass bottle. Alcohol will be available to purchase either from the various pubs and licensed premises located in and around Bideford but also from the mobile bar which will be located on The Quay, opposite the main entertainment stage.

In the interests of public safety, any revellers found carrying glass drinks bottles by our Marshals, Security Staff or Team of Volunteers will be issued with plastic drinks vessels and asked to decant their beverage into the tumbler before depositing the glass bottle into one of the glass recycling bins which will be positioned throughout the site on New Year’s Eve.

The committee along with the Safety Advisory Group respectfully ask all attendees to drink responsibly on New Year’s Eve and remain extra vigilant for those visitors who may have had ‘one too many’ Bideford’s Street Pastors will once again be in attendance throughout the evening and with our partners, will be able to offer tired revellers the chance to take some much needed time out with a hot drink or soup available throughout the event until late. Information on how to access the Street Pastors can be obtained by asking any of our Security Staff, Marshals or Volunteers on the evening.

AUTOGRAPH POLICY

Spectators are kindly requested not to ask the performance crew for autographs before their performance. There is a dedicated autograph area near the VIP area, located next to the main stage for fans to get autographs and photographs.

BUSES

A full list of buses likely to be affected by the road closure will be available shortly, as soon as the local bus companies provide us with the information. As soon as we have that information available, it will be posted here and will be made widely available across our website and social media.

CAMERAS

Cameras are permitted on The Quay and at other locations around the town. If you are proposing to take a camera onto any of the rides or attractions, please check with the operator before gaining entry that it is safe to do so. Please note that the operator reserves the right to refuse entry to any of their rides or attractions.

Other than our Official Event Photographer, cameras are NOT permitted in The Children’s New Year’s Eve Party which is to be staged in The Pannier Market. Anyone other than the official Event Photographer found in possession of a camera and taking images of The Children’s New Year’s Eve Party will be asked to stop taking photographs and will run the risk of having any images captured, deleted from their device and asked to leave by our security staff who will be in attendance on the day.

Although mobile phones are permitted throughout the site, the use of the camera facility on the said phone is as per the above.

More information on this can be found online as part of our Child Protection Policy.

CHILDCARE

There is no public crèche facility at any of the locations in Bideford on New Year’s Eve. On The Quay during the evening performances, The Lost Children’s Point will be clearly marked and situated next to the main performance area.

Please refer to our Lost Children Policy for more information.

DANCING

Clearly, dancing is actively encouraged on the streets of Bideford and on The Quay as part of our celebrations in Bideford on New Year’s Eve. Bideford’s long tradition of being the town which knows how to party on New Year’s Eve is very close to our hearts, catch them in the right moment, even the local Police have been known to join in with a conga or two along The Quay, really getting into the spirit of the event!!

EVACUATION PROCEDURE

If it becomes necessary to evacuate the site for whatever reason, please follow the advice of our Security Team and Marshals and leave the event in an orderly fashion.

More information on this policy can be found online in our Emergency Management Plan.

FIRST AID

First Aid Facilities are located north of the main entertainment stage complex on The Quay side of the main entertainment area, as pictured on the main site map. There will also be a remote facility situated south of the entertainment complex, Quay side opposite Bridge Street. In the event of a medical emergency, please approach a volunteer, marshal or event official, who will contact the on-site emergency personnel.

FOOD & DRINK

Bideford is awash with some incredible gastro pubs, licensed restaurants and cafes nestled within its winding streets, we actively encourage visitors when attending our event to seek out some of these hidden gems and enjoy the hospitality which will be on offer for the entire duration of the event. To that end, some of the establishments will be offering their patrons themed entertainment as part of the wider celebrations in the town on New Year’s Eve.

For your convenience, there will also be a great selection of mobile caterers positioned on The Quay throughout the day, with a great selection of food and drink available through until the early hours.

The consumption of alcohol is permitted but ONLY on the licensed premises, from 18:00hrs through until 02:00hrs on the 1st January or other authorised areas or places during hours decided by the Management and the right is reserved to close bars or refuse to serve patrons at any time. Details of the licensed premises will be available by viewing the site map.

GATE HOURS AND EVENT TIMES

We have a number of events which get going during the morning of the 31st December, with most of the street entertainment commencing at 11:00hrs on New Year’s Eve. The Children’s Party commences at 12noon through until 4:30pm, followed by the Festival of Light Parade. Highlights throughout the day include appearances in Bideford by the legendary, Titan the Robot with musical entertainment by Bideford’s very own, Samba Baia, from 2:30pm in Mill Street, Bideford.

The main entertainment on The Quay commences at 5:00pm with another appearance from Titan the Robot, with an action packed programme of entertainment through until 01:30am when the party finally comes to an end.

It should be noted that some of the pubs and licensed premises will be operating to their own timetable, it is advised that you check with the establishments concerned in regard their specific opening hours.

HISTORY

Bideford is renowned for its New Year's Eve celebrations, when thousands of people - most in fancy dress - from surrounding towns, villages and around the world gather on the quay for revelries and a fireworks display.

INFORMATION CENTRE

The Information Centre is located next to the main entertainment stage complex on The Quay in Bideford and is clearly marked on the site map. Marshals and volunteers will be on hand to assist you in any which way they can throughout the entire duration of the event.

KIDS CORNER

Manor Car Park and Jubilee Square become the main focus of children’s rides, attractions and sideshows, with plenty for the little ones to enjoy throughout the day into early evening. There will also be plenty of entertainment on The Quay and around the town for children to get involved in as well of course as the legendary Magical Moments Children’s New Year’s Eve Party, which runs from midday through until 4:30pm with plenty of activities to keep the whole family entertained.

LOST CHILDREN

The Lost Children location will be clearly marked on The Quay but it is sharing the same location as The Information Centre, set next to the main staging complex itself, right at the heart of the entertainment on The Quay. Contact your nearest marshal if you have lost your child. Please refer to our Lost Child Policy document for more information.

LOST PROPERTY

Please hand any lost property into our Information Centre, located next to the main entertainment stage on The Quay and our team of volunteers will deal with the items and try and reunite them with their owners on the night, or in the coming days after following the event.

MERCHANDISE

We have a limited selection of New Year’s Eve in Bideford merchandise available but those items are usually given out to prize winners as part of a Goody Bag or prize package. We are currently looking at developing a series of items which can go on sale during the event but currently only prize winners will be able take home some official merchandise from the event. As with all these large scale events, small vendors and street traders will be in attendance selling their own stock, with all proceeds going direct to the vendor. The Bideford Festivals Committee and all associated groups disassociate themselves from these traders and would advise members of the public to only purchase these carnival style items from the official vendors in the kid’s area or fun fair.

MOBILE BAR

Once again The Braddicks Leisure Beer Trailer will be in attendance on The Quay, selling alcohol from 18:00hrs on the 31st December through until 01:00hrs on the 1st January 2016. The seller will decant all drinks into a suitable plastic drinking container before serving and will be working with us to ensure that glass is kept to a minimum on The Quay.

MUSIC & ENTERTAINMENT

The BFC will be providing entertainment throughout the streets of Bideford on New Year’s Eve as part of the day long celebrations in the town. We’ve everything, from Street Entertainers, through to the best of the area’s local bands playing live on the main entertainment stage and everything in between. Expect the unexpected with plenty of surprises and treats in store, this year’s celebrations are not to be missed….!

OPENING TIMES

Most of the events and entertainment gets underway in the town from 11:00am on the 31st December through until 1:30hrs on the 1st January 2016. A lot of the pubs and licensed premises will also be providing their own entertainment, operating on a slightly different time schedule, the advice is to check with each establishment first before travelling to the location.

PARKING

Please refer to our Getting to & from page for more information about parking, the road closure and how this will affect public transport on the day.

PROHIBITED ITEMS

Glass is an absolute no when coming onto the streets of Bideford for this year’s celebrations. If you choose to purchase your own alcohol prior to coming into Bideford, that’s fine, just go the extra distance and decant the contents in a suitable plastic container or use one of the plastic glasses which will be readily available on the night. No one wants to say no to anyone wishing to enjoy a drink and celebrate New Year’s Eve in the way you wish but exercise a little more common sense, if you are planning on coming into the event, either choose to purchase alcohol from the mobile bar or the various pubs and licensed premises in the town, or as we say, be prepared and decant the contents of the bottle into a suitable plastic bottle and dispose of the glass bottle in one of the bottle banks which will be provided on The Quay.


We have a zero tolerance policy on glass coming onto The Quay and the area which becomes the licensed premises on the 31st December and over the years have seen far too many incidents involving people being cut and injured involving glass bottles.

Please, let’s all exercise a little common sense and leave the glass at home…, thank you!

RADIOS

All security staff, volunteer marshals and key management personnel will be in radio contact during the day and will easily be able to relay messages between everyone on the radio network. So if you need anything, track down one of our friendly team and they will be able to assist you on the day.

SPECTATORS

Come the end of the event, most of the action is located on Bideford’s Historic Quay side with plenty of entertainment from three of Bideford’s biggest bands performing live on the main entertainment stage. As the party heats up, most of the children’s rides and sideshows will have cleared away from the area down through Quay Street which means then most people congregate in Jubilee Square, directly in front of the main stage to enjoy the action. From there at midnight, people tend to migrate to the water’s edge and watch the legendary display of fireworks to see the New Year in. Last time around we had thousands of people clustered on both sides of the Torridge, up at Chudleigh Fort, the Bideford Long Bridge and The Quay itself. Space is limited so you are advised to get into the location early enough to enjoy the spectacle.

SMOKING

As The Quay becomes a licenced premises between the hours of 18:00hrs and 01:30hrs smoking would technically be prohibited from the licensed premises but clearly as The Quay is a public space, it would be an impossible to Police, so we ask that people once again exercise a little common sense and smoke away from the various food outlets and children’s area to avoid any undue annoyance to other attendees.

TOILETS

Public toilets will be situated on The Quay, North & South of the main Quay buildings as illustrated on the main site map. Disabled toilets are also located in the same area too.

WEATHER

We have a strict policy on weather and how this might affect the event. For more information about our extreme weather policy please click this link, tune into local radio when nearing the time and don’t forget to follow us on the various social media platforms which we use for all the latest updates in regard weather. Clearly as most of the celebrations are based outside we are very weather dependant and all outdoor activities are subject to last minute changes or cancellation.